COOKIES
It's absolutely true that few of our web pages use "cookies" in order to serve the customers better by providing them all the personalized information which they need from our site. Cookies only use to identify the websites to smoothen the progress of your next time visit to our site. Information that we tend to collect through them is only used to analyse and advance our services for you. None of the individual information that relates to your identity is to be collected or used in this process.
WHAT ARE THE PERSONAL DETAILS THAT MEFLY.COM COLLECTS & HOW ARE THESE USED?
If you make any booking/purchasing/sign-up for newsletters, e-commerce transactions,
mefly.com would like to collect the following personal information from you-
Name
Contact Number
Address
Credit Card details
Age
Email ID
www.mefly.com dares not to share or deal for any of the above mentioned sensitive information without the prior permission of its users or customers. The above-mentioned information is to be collected from the users/customers/travel- lers for the following usage:
TO BOOK A SERVICE
The names, addresses, phone numbers and age details are only shared with related service providers, including airlines, hotels, or any other service to provide reservation as well as booking to the customers or travellers.
TO SEND PROMOTIONAL OFFERS
www.mefly.com uses provided details like mobile numbers and e-mail ID for sending some information about promotional offers. We often sponsor the promotions as well as lucky draws to give the members an opportunity to win and encash discounts on travel or any other prize. This is optional tool and the user can easily unsubscribe for such emails. In such cases, customers generally remain unaware of the on-going promotional discounts.
MEMBERS REGISTRATION
If you wish to be registered as a member of our website, information like- name, address, mobile number, e-mail address, a desired-unique login name, and password is asked. The information is collected on the registration form page for various purposes like -
User recognition
To complete the traveling reservation.
To let us connect with you for customer service purposes, if required.
To reach you in order to meet your desired needs.
To enhance our products and services
To confirm your new registration for membership & the booking you do.
SURVEYS
www.mefly.com recognizes the importance of its customers' opinions. It often conducts the surveys and uses the personal identification information in order to invite its regular customers for participating in the surveys. Customers can effectively take part in these surveys at their will. Typically, we conduct the surveys to acknowledge their experiences with www.mefly- .com and to enhance in making our website, mobile site and mobile app much more user-friendly for its members. Survey contestants will remain anonymous.
AUTOMATIC LOGGING OF SESSION DATA
We record the session data of the users that includes IP address, OS, browser software as well as the activities of users on his device. We collect the session data to evaluate the behaviour of the user. It also helps us in identifying and administering the problems with our servers and letting us improve our systems. This information does not tend to identify any visitor personally and just examines the user's rough geo-location.
PERMISSIONS THAT ARE ASKED DURING MEFLY MOBILE APP INSTALLATION
When mefly app is installed on your device, a list of certain permissions appears:-
Device & App history: - We need your device permission in order to collect details like operating system, name, network, preferred language, preferred currency, Location and others. On the basis of all these inputs given by you, we optimize your travel booking experience effectively.
Identity: - Through this permission, you and your device allow us to get the info of your account(s) on your hand-device. This info is used to automatically fill your email IDs. It allows us in mapping email ID's of users to give them the utility of exclusive travel discounts and cashback etc.
Location: - With this permission, you also allow us for letting you informed about the benefits of on-going specific offers at your location. When you launch mefly app for the purpose of travel booking, your location is detected automatically and your nearest airport or city is also auto-filled. For international journeys, this feature allows us in calculating your time zone and providing information efficiently & consequently.
SMS: - If you permit us access to your SMS, we will read your SMS and fill the 'OTP' automatically while making the transactions. This offers you to encounter a hassle-free booking experience and you don't have to leave the app for checking the OTP and then later filling it.
Contacts: - If you permit us to access your contacts, we can invite your friends is they want to try our app and also give them some recommendations for various traveling related services. All these details will be stored on our servers and are synchronized from your phone.
Device ID: - This permission aids us in identifying your Android ID by which we can exclusively recognize our respected users. It also provides us your contact details through which we can auto-fill specific details so that we can guarantee a seamless booking experience.
Calendar: - This specific permission allows us putting a travel plan on your calendar.
mefly.com takes all the maximum initiatives possible to protect and safeguard the information you share with us. We take advanced technology, security measures, and strict policy guidelines to secure the privacy of our valued customers and safeguard their information from any unwanted access. We are constantly & tremendously enhancing our security measures and procedures using more advanced technology.
Our privacy policy may sometimes change due to any unforeseen circumstance and escalation of technologies. To get access to our new privacy policy, keep checking the websites on a regular basis and identify our latest policies.
Thank you for using
www.mefly.com! We assure a safe transaction.
